Policy FAQ

Consult the following list of frequently asked questions about the LAPTOP PROGRAM available from WAG.

 

1. This sounds like the perfect plan. How do I enroll?

Enrolling in property insurance from Worth Ave. Group is simple and takes only a few minutes. Click here to sign up, and start protecting your property today!  We offer insurance policies that cover iPhones, iPads, laptops and more.  K-12 laptop insurance policies are available for parents who want to insure their K-12 student's laptop that is personally owned or one that is school issued.  Our K-12 laptop policy is also available to K-12 teachers, administrators and staff who want to insure their school issued laptops. 

2. I'm already enrolled. Something happened, and I need to file a claim. How do I do it?

In the event that your property has been accidentally damaged, stolen, or damaged by theft, fire, flood or natural disasters, or vandalism, claim information is conveniently found on our website. Click here to find claim forms and contact information.

3. Doesn't my homeowner's policy cover my property?

It depends. Not all homeowners policies are the same, and their deductibles are usually much higher. Although most policies will provide some coverage, they have limitations on certain property. Also, the limit for property away from the principal residence is generally 10% of the personal property limit on the policy. Feel free to show your agent our application and policy booklet to compare coverage.

4. If my homeowner's policy provides coverage, why would I want to purchase a separate policy?

The specialized property policy from Worth Ave. Group applies first, regardless of other insurance, providing a greater percentage of reimbursement. You will always recover more of a covered loss with Worth Ave. Group because our deductibles are significantly less than the deductibles of a homeowners policy and we provide Replacement Cost coverage which does not include depreciation.

5. How much does Worth Ave. Group's policy cost?

The cost of your insurance policy depends on the amount of coverage you purchase, the deductible you select and whether or not you select Accidental Damage coverage. Compare our plan's deductibles to those of your homeowners policy ($500 to $1,000+). Click here for more information about our rates, deductibles, and premiums.

6. Are any other items of mine covered under my policy besides my laptop/desktop computer and its peripherals?

Yes, here at Worth Ave. Group, we are always looking for new ways to best serve our policyholders. In addition to your laptop/desktop computer, and its peripherals, for an additional fee per category, you can protect the following items with your laptop policy: cell phone (excluding iPhone), iPod, MP3 player, video game systems, and digital cameras. You can get coverage for your iPhone by clicking here!

7. Does Worth Ave. Group's policy cover the property outside of my residence?

Yes. It covers the property worldwide.

8. If someone steals my property, will the policy cover that loss?

Yes, unless stolen from a vehicle that was not locked. There must be proof of forced entry into the vehicle to have the stolen item covered.

9. If I lose my property, will the policy cover that loss?

No, property that has been misplaced, lost, or left behind are not covered. Items stolen by theft, burglary, or robbery are covered. A police report must be filed for these types of losses.

10. What about special provisions on the Worth Ave. Group policy?

(1) Loss of software is limited to $1,000 for any one loss.

(2) Property in a personally owned automobile is covered, provided that the vehicle was locked at the time of theft and there was evidence of forced entry into the vehicle.

11. If I travel overseas is my property covered?

Yes, which makes our coverage truly WORLDWIDE.

12. Are there riders?

No, you don't have to fill out additional paperwork (riders) to cover special items. Plus, our policy is straightforward and easy to read, so you know what to expect if and when you file a claim.

13. What if I'm not happy with my policy?

If you are not satisfied with your coverage for any reason whatsoever, simply return your policy within 30 days for a 100% money-back refund of premium. You may also cancel after the initial 30-day period. The premium will be pro-rated using a short rate unearned method of calculation. A minimum of $20 will be assessed.

14. I'm a school administrator and would like to promote Worth Ave. Group on my campus. How do I get started?

Smart choice! Call us today to learn more, 800-620-3307.

15. Who is your underwriter and what is their rating?

Our underwriter is Hanover Insurance Company 440 Lincoln Street Worcester, MA 01653 NAIC#: 22292 AM Best Rating: A (Excellent) for financial size category of $1.5 billion to $2 billion.

16. If I have a warranty on my property should I purchase property insurance?

Yes, the warranty on your property will service failures and mechanical breakdowns. A Worth Ave. Group insurance policy can protect you from physical damage such as drops, cracked lcd screens, liquid spills, and power surges due to lightning in addition to theft, fire, flood and many other natural disasters. (Please note: you must select accidental damage coverage to receive protection against drops, cracked lcd screens, and liquid spills)

 

 

If this has not adequately answered your questions, please contact our customer service center Monday through Friday from 8:00am to 5:00pm CST at 1-800-620-3307.

Questions? Contact Us.

Worth Ave. Group | P.O. Box 2077 | Stillwater OK 74076 | 1-800-620-2885