Are you ready to submit a claim? Call SESLOC at 1-805-543-1816 to receive your unique Program Member ID. This is not your SESLOC member number or account number, and you will need it to complete the claim form.
Not sure if you have Mobile Phone Coverage as part of your HomeFREE Checking? Call SESLOC at 1-805-543-1816 to confirm prior to filing a claim.
Have a question about claims? Call a claims representative at 1-877-210-7401.
Please note: Damages that occur in the 30 day waiting period are not covered. Please refer to the Policy Summary - Terms and Conditions for more information.
Remember, claims should only be submitted on phones that are active as shown on your mobile device wireless bill for the previous month.
Incidents for accidental damage and mechanical failure that occur prior to, or in the 30-day waiting period are not covered.