Worth Ave. Group - Providing peace of mind to consumers for over 50 years.
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Worth Ave. Group: Claims Process

Quick & Easy Claim Submission Process

How to submit a claim

Our Claim Submission Process is Easy:

Step One: Log into your My Policy Page.
Step Two: Click "Claims Center" and find your policy you wish to file a claim on. (You can search by policy number or serial number.)
Step Three: Once you have found your policy, click the "File a Claim" link.
Step Four: Follow the instructions on the page to enter the details of your claim, then click the button to submit.

Video Tutorials

Individual Policyholders
School / Group Customers

If you do not have access to the internet, you can request a claim form and assistance from the Customer Service department at 1-800-620-2885.

Step One: Print the Claims Checklist. Following this checklist can reduce delays when submitting your claim.
Step Two: Print the Claims Form. Fill out the form so we have all your information.
Step Three: Please submit your claim by fax, email, or mail. We will contact you when we receive your claim.
Fax: 405-334-5418 | Email: [email protected]
Mail: Worth Ave. Group, P.O. Box 2077, Stillwater, OK 74076

Claims Warning

Special Notices Regarding Claim Submission:

All iPhone and cell phone claimants must submit a copy of their driver's license and a copy of their phone upgrade status, in addition to proof of ownership for the original phone.

Claims Damaged Devices

Damage Only Claim Submission

DO NOT dispose of your damaged item:
You may be requested to send us your damaged item prior to the payment of the claim.

Claims Damaged Devices

NOTICE: Caution Against Fraudulent Claim Submission

Any person who:
...with the intent to defraud,
...or knowing that he or she is facilitating a fraud against an insurer;
submits an application or files a claim containing a false or deceptive statement is guilty of insurance fraud-- a Federal Offense.