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Worth Ave. Group: Claims Process

Quick & Easy Claim Submission Process

How to submit a claim

Our Claim Submission Process is Easy:

Step One: Log into your My Account Page.
Step Two: Click "Claims Center" and find your policy you wish to file a claim on. (You can search by policy number or serial number.)
Step Three: Once you have found your policy, click the "File a Claim" link.
Step Four: Follow the instructions on the page to enter the details of your claim, then click the button to submit.

If you do not have access to the internet, you can request a claim form and assistance from the Customer Service department at 1-800-620-2885.

Step One: Print the Claims Checklist. Following this checklist can reduce delays when submitting your claim.
Step Two: Print the Claims Form. Fill out the form so we have all your information.
Step Three: Please submit your claim by fax, email, or mail. We will contact you when we receive your claim.
Fax: 405-334-5418 | Email:
Mail: Worth Ave. Group, P.O. Box 2077, Stillwater, OK 74076

Claims Warning

Special Notices Regarding Claim Submission:

All iPhone and cell phone claimants must submit a copy of their driver's license and a copy of their phone upgrade status, in addition to proof of ownership for the original phone.

Claims Damaged Devices

Damage Only Claim Submission

DO NOT dispose of your damaged item:
You may be requested to send us your damaged item prior to the payment of the claim.

Claims Damaged Devices

NOTICE: Caution Against Fraudulent Claim Submission

Any person who:
...with the intent to defraud,
...or knowing that he or she is facilitating a fraud against an insurer;
submits an application or files a claim containing a false or deceptive statement is guilty of insurance fraud-- a Federal Offense.