While "bendgate" continues to sweep the Internet because of bending iPhone 6 Plus devices, Apple recently stated it has had only nine complaints about the new phone, the Guardian reported. When considering there have only been nine complaints about bending phones and Apple broke its release-day record with 10 million units sold, the problem might be much smaller than initially thought.
Users were complaining the iPhone 6 Plus showed signs of slight bends or warps after a couple of days of having the device in their pockets. However, Apple released a statement saying the issue should not be occurring.
"With normal use, a bend in [the] Phone is extremely rare, and through our first six days of sale, a total of nine customers have contacted Apple with a bent iPhone 6 Plus," said Adam Howorth, a spokesman for Apple. "As with any Apple product, if you have questions please contact Apple."
The new iPhones are put through several tests to check their durability and ruggedness, CNN reported. The devices are reinforced with steel and titanium and have the most durable glass used in any smartphone in the industry, Apple explained. Additionally, the device has an aluminum body that is strengthened for more durability.
"We chose these high-quality materials and construction very carefully for their strength and durability," said Howorth, according to the Guardian. "We also perform rigorous tests throughout the entire development cycle including three-point bending, pressure point cycling, sit, torsion, and user studies."
Sales concerns for iPhone 6 Plus
Some experts are wondering if the new bending issues will hamper sales for Apple and its new smartphones. CNET ran a poll to see how much the new issue has affected their decision to purchase an iPhone 6. As of Sept. 26, at noon, 48 percent of respondents said it was a "big deal" and has made them think twice about Apple products.
However, 31 percent said if their phones bend, then they'll worry about it, and 19 percent said it was no big deal and agreed all new devices have their issues. According to the Guardian, the iPhone 6 and iPhone 6 Plus both are made with a custom grade 6000 series anodized aluminum to ensure extra strength in the device.
While there's still a lot of debate around bending iPhones, smartphone owners can look to personal insurance to make sure their all of their devices are protected whether they bend or not.