Thank you for making the process of renewing very easy. I called to renew my policy and it literally took no more that five minutes to complete the entire process and that included answering my call, taking the information to renew my policy, and helping me get set up with a password so I could access my policy online. Katrina was very helpful, very courteous and very efficient! In addition, the policy is very affordable. Fortunately, I have not had to use the policy, but I feel comfortable knowing they are there to help me if something should happen.